Reference

Terms and Conditions That Govern Your tk887 Account

Before you open an account with us, take a few minutes to read these terms — they set out what you can expect from tk887 and what we expect from you.

Account eligibility appliesbKash, Nagad, Rocket coveredBangladesh regional accessAgreement active on registrationUpdates notified via account
tk887 Terms and Conditions That Govern Your tk887 Account
CONTACT TERMS TEAM

Reach Us About Any Terms Question

If a specific clause is unclear or you want to raise a concern about how a term was applied to your account — such as a wallet verification hold on a bKash or Nagad withdrawal — our support team can walk you through the relevant condition. Raise the issue through the channel that suits you, and keep your account ID handy so we can pull up your record quickly.

Live Chat Open the chat widget from any page while logged in. Share your account ID and the clause number you are asking about for a faster response.
Email Support Write to our support address for detailed terms queries. Include your registered mobile number and describe the specific condition you want clarified.
Account Help Centre Log into your account and navigate to Help to find published policy summaries, wallet conditions for bKash and Rocket, and escalation paths.
HOW WE HANDLE THIS

Account Security and Policy Practices

We apply a few concrete practices to keep your account and wallet activity protected under these terms. Verification, data handling, and retention are each managed according to the commitments below — and you can request changes or clarifications through the support channels listed on this page.

Wallet Verification

Before a withdrawal to bKash, Nagad, or Rocket is processed, we verify that the registered wallet number matches your account record. This step protects you from misdirected payments.

Account Data Retention

We hold your account data for as long as your account is active and for a period after closure, as required by our operating obligations. You may request a summary of what we hold.

Login and Session Security

Each session is tied to your registered mobile number. If you notice an unfamiliar login, use the account security option or contact support immediately — do not wait.

Terms Change Notification

When we update these terms, a notice appears inside your account dashboard. We do not rely on external channels alone — the alert comes to you directly on next login.

Common Questions About Our Terms

These are the questions we hear most often about how our terms work in practice — from account eligibility to wallet conditions and what happens when terms are updated.

Yes. Completing registration means you have read and accepted the current version of these terms. They apply to all activity on your account from that point forward.

Access depends on your local law and whether your region is within our eligible areas. We do not confirm or deny eligibility for specific locations — check your local regulations before opening an account.

If the wallet number you submitted does not match your account record, the withdrawal is held until you provide the correct details. Contact support with your account ID to resolve this quickly.

A notification appears inside your account dashboard on your next login after any update is published. Continuing to use your account after that point means you accept the revised terms.

Raise the matter through live chat or email support, citing the specific clause. We will review the application of that term against your account record and respond in writing.

We retain account data for a defined period after closure in line with our operating obligations. You can request a summary of the data we hold by contacting our support team.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.