Reference

How tk887 Handles Your Personal Information

This Privacy Policy covers exactly what data we collect when you open an account with us, how we use it, and what rights you hold over it — access and eligibility depend on your local law and eligible regions.

Account data protectedbKash, Nagad, Rocket payment records securedYour rights, clearly statedContact us to update or delete dataNo data sold to third parties
tk887 How tk887 Handles Your Personal Information
HOW WE PROTECT YOU

Data Handling, Security and Your Account

Your account data sits behind encrypted connections at every step — from the moment you log in on your phone to the point where a Nagad or Rocket withdrawal clears. We apply access controls so that only the systems and staff who need your data to process a request or resolve an issue can reach it. You can check what is stored against your account at any time by contacting support and completing a simple identity verification step.

Encrypted Connections

All data in transit between your device and our servers travels over SSL-encrypted connections, including payment confirmations from bKash, Nagad and Rocket.

Cookie Controls

We use session cookies to keep you logged in across devices. You can clear or block cookies through your browser settings, though some account features may not work without them.

Data Retention Policy

Account records are kept for as long as your account remains active or as required by applicable financial obligations. Transaction logs tied to local wallet payments follow the relevant retention schedule.

Your Right to Request Changes

You can request access to, correction of or removal of your personal data by contacting support. We verify your identity before actioning any changes to protect your account.

REACH OUR PRIVACY TEAM

Contact Us About Your Privacy

If you want to review the data we hold on your account, request a correction or ask us to remove certain records, our support team can handle that directly. Send your request through live chat, email or our on-site contact form and include your registered mobile number so we can verify your identity before making any changes. We aim to respond to all privacy-related requests within the timeframe required by applicable rules.

Live Chat Open the chat widget from any page inside your account to reach our support team and submit a data request with your registered number ready.
Email Support Send your privacy request to our support email. Include your account ID and the mobile number linked to your bKash, Nagad or Rocket wallet for faster verification.
On-Site Contact Form Use the contact form under your account settings to submit a formal data access or deletion request. We log every submission with a timestamp for your records.

Common Questions About Your Data Rights

These are the questions we hear most often from account holders in Bangladesh about how their information is stored, who can see it and how to request changes. If your question is not covered here, reach out through live chat or email with your registered number at hand.

We collect your name, contact number, email address and the payment details you register — such as your bKash or Nagad number. Device and session data is also collected to secure your account.

Yes. Every deposit and withdrawal transaction linked to your mobile wallet is logged against your account. These records are kept for as long as applicable financial rules require.

We share data only with the payment processors needed to complete your transactions and with game or service providers under strict data-handling terms. We do not sell your data to advertisers.

Contact us via live chat or email, include your registered mobile number, and we will verify your identity before letting you review or update the information we hold.

You can submit a deletion request through our support channels. We will process it subject to any legal or financial record-keeping obligations that require certain data to be retained.

Session cookies keep your login active when you switch between your phone browser and the site. You can manage these in your browser settings, though disabling them may affect how your account loads.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.